Terms of service

Welcome to Your Cart. By accessing or using our website, you agree to be bound by these Terms of Service. Please read these terms carefully before placing an order or using our website.

1. General Information

Your Cart is an online store operating in Pakistan and offers products across different categories.

By using our website, you confirm that you are legally capable of entering into an agreement under applicable laws.

We reserve the right to update, modify, or replace these Terms of Service at any time. Changes will become effective once posted on this page.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, and other information displayed on our website are accurate.

However:

  • Product colors may appear slightly different depending on your device or screen.

  • Product packaging may vary from the images shown.

  • Minor differences in size, appearance, or packaging may occur.

  • Product availability may change without prior notice.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time.

3. Prices

All prices displayed on our website are listed in Pakistani Rupees (PKR) unless otherwise stated.

Prices may be changed at any time without prior notice.

We reserve the right to correct pricing errors and may cancel an order if a product has been listed at an incorrect price.

4. Orders

When you place an order through our website, you are making a request to purchase the selected products.

After receiving your order, we may contact you through phone, SMS, WhatsApp, or email to confirm your order and delivery details.

We reserve the right to accept, reject, or cancel an order for reasons including:

  • Product availability

  • Incorrect pricing or product information

  • Incorrect or incomplete customer information

  • Suspicious or fraudulent activity

  • Delivery limitations

  • Failure to confirm the order

If an order is cancelled after payment has been made, an applicable refund will be processed through the relevant payment method.

5. Cash on Delivery

We may offer Cash on Delivery (COD) as a payment option for eligible orders within Pakistan.

For COD orders, payment must be made to the courier/rider at the time of delivery.

Customers are responsible for providing a valid name, phone number, and complete delivery address.

Repeated refusal or failure to receive confirmed COD orders may result in restrictions on future COD orders.

6. Shipping and Delivery

We aim to process and dispatch orders as quickly as reasonably possible.

Estimated delivery times may vary depending on:

  • Customer's location

  • Courier availability

  • Weather conditions

  • Public holidays

  • Unexpected logistical delays

  • Other circumstances outside our control

Delivery estimates are not guaranteed delivery dates.

The customer is responsible for providing accurate and complete delivery information. Your Cart is not responsible for delays caused by incorrect or incomplete information provided by the customer.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers should review that policy before placing an order.

If you receive a damaged, defective, incorrect, or incomplete product, you should contact us within the specified return period.

8. Order Cancellation

Customers may request cancellation of an order before it has been dispatched.

Once an order has been dispatched or handed over to a courier, cancellation may no longer be possible.

If you refuse a dispatched order without an approved cancellation or return arrangement, additional restrictions may apply to future orders.

9. User Responsibilities

When using our website, you agree not to:

  • Provide false, misleading, or fraudulent information

  • Attempt to interfere with or damage our website

  • Use the website for unlawful purposes

  • Attempt unauthorized access to our systems

  • Copy or misuse our website content without permission

  • Place fraudulent or intentionally misleading orders

  • Abuse promotional offers or discounts

We reserve the right to restrict or terminate access to our website or services if we believe these Terms have been violated.

10. Intellectual Property

All content on the Your Cart website, including but not limited to:

  • Logos

  • Brand names

  • Product descriptions

  • Images

  • Graphics

  • Website design

  • Text

  • Promotional materials

may be owned by or licensed to Your Cart and may not be copied, reproduced, modified, distributed, or used commercially without prior written permission.

11. Third-Party Services

Our website may use third-party services such as Shopify, payment providers, courier companies, analytics services, advertising platforms, and other service providers.

Your use of third-party services may also be subject to their own terms and policies.

Your Cart is not responsible for the independent actions, policies, or availability of third-party services.

12. Limitation of Liability

To the extent permitted by applicable law, Your Cart shall not be responsible for losses or damages resulting from circumstances beyond our reasonable control, including courier delays, technical problems, internet outages, natural events, or other unforeseen circumstances.

We are also not responsible for problems caused by incorrect information provided by the customer or misuse of a product.

13. Disclaimer

We provide our website and services on an "as available" basis.

While we make reasonable efforts to keep our website accurate and functional, we do not guarantee that the website will always be available, error-free, or free from interruptions.

14. Changes to Products and Services

We reserve the right to modify, discontinue, replace, or update products, services, website features, prices, or promotions at any time without prior notice.

15. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of Pakistan.

Any disputes arising in connection with these Terms or your use of our website shall be subject to the applicable jurisdiction of Pakistan.

16. Contact Us

If you have any questions regarding these Terms of Service, please contact us through the contact information provided on our website.

Your Cart
Pakistan

By using our website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.